FAQ's

How much is shipping? How long does it take?

We are based in the UK and delivery locally within the UK is sent via Royal Mail. We have two shipping options for UK customers.

Our standard shipping is 2nd Class and takes 2-3 working days. Cost starts from £2.99 depending on product size.

We also offer tracked and signed which takes 1 - 2 working days. Cost starts from £9.99 depending on product size.

For anything outwith the UK, we use Royal Mail International Tracked shipping which is advised at 7-10 working days for delivery.

For anyone outwith the EU, please note that your parcel may have to go through customs as well. The package is suitably marked with custom declarations but if chosen for inspection this may delay delivery but is outwith our control.

All shipping costs are visible before purchase.

 

How long will my item take to arrive?

We aim to dispatch all orders within 2 to 3 working days. Please see shipping information for delivery times.

 

Where is my item? It is showing as dispatched but not arrived yet?

If you have selected a tracked shipping option your tracking number will be on your receipt. If you need further help please get in touch through the Contact Us link and include your unique order reference number. 

 

The item I want to order is out of stock when will it be back in stock?

While we do try avoid products going out of stock due to popularity of some items this can happen from time to time. We aim to have out of stock products back available within 2 to 4 weeks where possible.

 

I'm looking for a specific script that isn't listed on the site can you get it for me?

Unfortunately we are unable to source specific scripts for customers but still let us know which ones you are interested in that we don't have so we can keep an eye out for them.

We are constantly adding new products to our site so sign up for our mailing list to be kept up-to-date on new arrivals and any offers we have.

 

I want to order a poster but in a different size?

Unfortunately we only offer the posters as an A3 print. 

 

Is there an invoice sheet in with my order?

We don't include an invoice as standard but if you require one please get in touch through the Contact Us link shown at the bottom of each page.

 

I want to return my item?

While we have every confidence you will love all our products as much as we do, we understand that sometimes you may need to return an item to us. If this is the case please get in touch through the Contact Us link shown at the bottom of each page.

 

My question isn't answered here what do I do?

If you have further questions please get in touch through the Contact Us link shown at the bottom of each page.

 

Who are Cowazinga?

Cowazinga is a trading name as part of Ahsoka Ltd. Registered in England and Wales at Ground Floor Unit 8 Checkpoint Court, Lincoln, LN6 3PW. Company number 11268757 VAT number