FAQs

 

How much is shipping? How long does it take?

Please see our shipping information page for all shipping information and pricing.

How long will my item take to arrive?

We aim to dispatch all orders within 2 working days. Please see shipping information for delivery times.

Will I get incur customs charges? 

 Your items will be shipped from the UK, please check your own countries tax policies for any additional fees that may be incurred

Where is my item? It is showing as dispatched but not arrived yet?

All orders use a fully tracked service and you will be able to find the status of your parcel with the number included on your shipping notification email. If you need further help please get in touch through the Contact Us link and include your unique order reference number. 

 The item I want to order is out of stock when will it be available again?

While we do try to avoid products going out of stock, due to popularity of some items this can happen from time to time. We aim to have out of stock products back within 1 to 2 weeks where possible.

I'm looking for a specific script that isn't listed on the site can you get it for me?

Unfortunately we are unable to source specific scripts for customers but still let us know which ones you are interested in that we don't have so we can keep an eye out for them.

We are constantly adding new products to our site so sign up for our mailing list to be kept up-to-date on new arrivals and any offers we have.

 

I want to order a poster but in a different size?

Unfortunately we currently only offer the posters as an A3 print. 

 

Is there an invoice sheet in with my order?

We don't include an invoice as standard but if you require one please get in touch through the Contact Us link shown at the bottom of each page.

 

I want to return my item?

While we have every confidence you will love all our products as much as we do, we understand that sometimes you may need to return an item to us. If this is the case please get in touch through the Contact Us link shown at the bottom of each page within 14 days of receiving the item.

 

My question isn't answered here what do I do?

If you have further questions please get in touch through the Contact Us link shown at the bottom of each page.

 

Who are Cowazinga?

Cowazinga is a trading name as part of Ahsoka Ltd. Registered in England and Wales at Unit 11 Lyndon Business Park, Farrier Road, Lincoln, LN6 3RU. Company number 11268757 

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